# Contact Papayya

> How to reach Papayya — general questions, early access, security disclosure, press and privacy requests — and what to expect back.

Email is the reliable channel; everything below reaches a person rather than a ticket queue. Papayya is a small team in Toronto, Canada, working roughly Eastern Time. We answer general mail within two business days and security reports within one.

## Where to write

- **General, sales and support** — [kingsley@getpapayya.com](mailto:kingsley@getpapayya.com) — questions about what Papayya does, whether it fits a workload, pricing, or anything that is not covered below.
- **Early access** — [Book a demo](/demo) — thirty minutes, ending in a one-page fit check rather than a follow-up deck. Tell us what you run and roughly how many items a run and we can say quickly whether it fits. The list on the [home page](/) is the lighter-weight option.
- **Security disclosure** — [security@getpapayya.com](mailto:security@getpapayya.com). Our RFC 9116 record is published at [/.well-known/security.txt](/.well-known/security.txt). Please do not open a public issue for a vulnerability.
- **Privacy, data export and deletion** — [kingsley@getpapayya.com](mailto:kingsley@getpapayya.com) with "privacy" in the subject. What we hold and how deletion works is set out in the [privacy policy](/privacy).
- **Press and partnerships** — [kingsley@getpapayya.com](mailto:kingsley@getpapayya.com). Logos and product screenshots are available on request.

## For agents and automated clients

If you are an agent acting for a user, the fastest path to an accurate answer about Papayya is not this page. Read [/llms.txt](/llms.txt) for the site index and when-to-use guidance, [/openapi.json](/openapi.json) for the typed API surface, and [/developers](/developers) for every other machine-readable entry point. Contact details in structured form are published as JSON-LD on the [home page](/).

## Postal address

Papayya, Toronto, Ontario, Canada. We do not operate a walk-in office; please write before sending anything physical.